Parents, carers and trusted adults play an important role in connecting young people with the right support services.

Taking that first step to organise counselling or mental health support is a big step. But once support is in place and a young person has begun their counselling journey, many people find themselves wondering: How do I support them now?

Research shows that actively and positively supporting young people throughout their mental health journey, leads to stronger engagement and better outcomes.

This period can feel uncertain and, at times, difficult to navigate. Below are some practical ways you can continue to support your young person:

Encourage them to take the time they need.

Attending sessions, reflecting on difficult topics, or trying new strategies can be emotionally tiring. Reinforce that progress takes time and helpthem build space into their schedule to rest, reflect and recharge.

Ask how you can support them.

Support looks different for every young person, and it may change over time. Have regular check-ins and open conversations about what feels helpful. Simple questions like, “What would feel supportive right now?” can make a big difference, offering the young person the chance to share what they need.

Practice coping skills and strategies together.

Work alongside your young person to practise the skills and strategies they are learning in everyday situations. When these skills become familiar and part of daily life, they are easier to implement when things feel more challenging.

Model prioritising wellbeing.

Young people notice what we do. Demonstrating healthy ways of managing stress, setting boundaries and prioritising your own wellbeing shows them that mental health matters, and looking after yourself is important.

Respecting their privacy.

Counselling is a confidential space. Your young person may choose not to share details about their session – and that’s okay, it can be a part of their therapeutic process. You can still be interested by asking broader questions and being ok with what they feel comfortable sharing. We will encourage young people to share updates when they’re comfortable.

Be present and available

Some of the most meaningful conversations happen unexpectedly – in the car, while cooking dinner, or late at night. Where possible, try to leave space in your schedule so you can be available, and be ready to be fully present when they want to talk.

Invite them to do activities together

Spending time together can provide comfort, connection and healthy distraction. Low-pressure opportunities to connect – going for a walk, watching a show, or grabbing a coffee – reminding young people they are not alone.

When supporting a young person it is important to remember that they will decide the pace and level of support they need, which will likely change throughout their journey. Being consistent, patient, open and willing to listen is ensuring the young person knows that you are there to support them, when they need it.