After extensive development and consultation with young people, carers, and staff, we are proud to share the Outcome and Impact Mode.
In measuring the impact of our services, numbers only tell us part of the story. What ‘success’ looks like will differ for each young person – for some it will be learning new coping skills, for others it might be getting a job. Our Outcome and Impact Model, developed following extensive consultations in 2024 with young people, carers, and staff, helps us to measure and evaluate how well we are working towards our vision that young people’s mental health doesn’t get in the way of who they want to be.
The model identifies and defines the key outcome and impact areas that guide our work, helping us better understand, measure and learn from the impacts of our services for young people, their carers and families, and the communities we work in. The model guides our work toward achieving our vision through an ongoing cycle of measurement, evaluation, learning and service development. The collaborative development has ensured that it is embedded in our organisations in a meaningful and authentic way.
The model is now being actively implemented across Youth Focus, from service reviews and data collection to guiding communication and organisational focus. It provides a clear framework for our teams, connecting everyone to the outcomes and impact of our work and motivating us to achieve them.
Our Outcome and Impact Model
Our vision is that young people’s mental health doesn’t get in the way of them being who they want to be, and our Impact Model helps us to measure and evaluate how well we are tracking against this vision.
We work towards our vision by:
- Supporting young people to have positive experiences of help seeking
- Reducing the effect of mental health challenges on young people’s lives
- Helping carers and families to better support young people
- Engaging the communities we work in to be healthier
- Contributing to a more effective mental health system in WA
We know this because of research, outcome measurement, and service and lived experience.
We measure and evaluate the outcomes and impact of our work, using learnings to inform service development.
The Outcome and Impact Model documents
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Outcome and Impact Model
The purpose of our work in this area is to ultimately develop and improve our services, working towards the best possible outcomes and impact. -
Outcome Measurement Framework
This document details how we use qualitative and quantitative data to measure and evaluate our outcome and impact for young people, their carers and families, and the communities we work in. -
Research Summary
This document summarises the academic and best practice research we use to understand and demonstrate out outcome and impact. We continue to review and add to our research base as required.
